In response to growing needs of community members and participants of the various programs, Action for Healthy Communities initiated an Entrepreneurship Support Program in 2015 to help prospective entrepreneurs through a 14-week small business development training, followed by ongoing business counselling and mentorship support to establish their businesses. During last two years, the needs expressed by the community and prospective entrepreneurs has grown to a level where AHC is considering adding three additional streams to the program to address the needs of various groups of the population. The new program streams include:
Entrepreneurial Supports for Newcomers to Build a Poverty-Free Future
Bridging Economic Empowerment Supports (BEES) Gap for people with low literacy and skills
Entrepreneurial Supports for Newcomer Women
AHC intends to hire a Program Coordinator to successfully run this program with multiple components and focused on various groups of the population. The program coordinator is responsible for coordinating recruitment, training, study visits, business counselling and mentorship activities to support the clients. He or she will also be responsible for developing strong relationships with the program partners, businesses, economic development agencies, financial institutions, various levels of government and other community partners. The program coordinator will also be responsible for designing a comprehensive marketing and communication plan for program promotion, maintaining a budget, providing documentation of program successes, and work closely with community partners and organizations.
The specific duties & responsibilities include:
- Planning and coordinating the program activities in line with the program’s stated goals and participants’ needs.
- Identifying, coordinating and providing technical support for the establishment of new enterprises and expansion of existing ones.
- Enhancing the capabilities of program participants (new and existing entrepreneurs) through the entrepreneurship development and enterprise creation programs.
- Coordinating the market research through other program partners including Alberta Business Link, MacEwan University School of Business, and other partners on various business areas according to clients’ needs and the barriers facing small entrepreneurs in Edmonton and Alberta.
- Providing capacity building programs that empower potential entrepreneurs through preparation and empowerment interventions; business counselling support services, technology support and financial linkages.
- Provide community presence to support and extend the program’s network of external relations.
- Develop and promotes entrepreneurship opportunities for the program participants.
- Assist in development of policies & procedures for effective implementation of the program.
- Prepare and administer budget, perform planning and administrative tasks, set annual objectives and prepare periodic reports as required.
- Supervise and review the work of support staff.
- Perform other duties as assigned.
Required Education, Experience and other skills
- Post-Secondary education in Business (preferably in small business, economics, commerce, community economic development or finance). 3-5 years’ small business and entrepreneurial support experience. Experience working with newcomers to Canada is an asset.
- Solid knowledge of the Canadian business environment, knowledge of local business conditions and how to obtain information is also necessary.
- Experience facilitating/coordinating entrepreneurship development programs
- Understanding of Entrepreneurship development programming and support in Alberta an asset.
- Superior oral and written communication skills in English, excellent time management skills with the ability to multi-task in a fast-paced environment. Must be able to work with a diverse population.
- Must be proficient in MS Office Applications; Word, Excel, Power Point, Outlook and internet-use.
- Understanding of the socioeconomic, cultural, ethnic backgrounds of program participants and community resources.
- Ability to work in a performance-based environment with a proven record of meeting targets and outcomes is essential. Requires minimum supervision, able to work independently and maintains a supportive and cooperative environment with colleagues.
- Experience in program delivery, evaluation and research an asset.
- Successful candidates must obtain criminal record check. Must have a valid class 5 driver’s license and have access to a reliable vehicle regularly.
Experience working with immigrant youth; experience working in a multicultural setting; can demonstrate cultural sensitivity and appreciation of diversity
Demonstrate sociable, outgoing personality, strong leadership skills.
Demonstrate strong relationship-building skills and problem-solving abilities
Ability to provide mentorship/role modelling to new immigrant and refugee youth
Flexible; ability and willingness to be a team player and work well in group settings, reflecting respect to students as well as fellow team members
Excellent organizational, planning, time-management skills
Strong communication (written and oral) skills ( knowledge of another language is an asset)
Proficient with MS word, databases, spreadsheets, internet explorer etc.
NOTE: Criminal Record Check and Intervention Record Check is required for successful applicants
The Settlement Practitioner works as part of a team of AHC settlement staff who support newly arrived immigrants and refugees to Edmonton by facilitating on-going needs assessment, individual and group information and orientation sessions, crisis/supportive counselling and referral services with the goal of helping clients address immediate and long-term settlement needs.
- Direct Client Services
Provide comprehensive case management services for newly arrived immigrants and refugees including but not limited to the following service areas:
- Facilitate clients’ intake process and conduct thorough Needs Assessments for newcomers within target communities who are referred/connected to AHC settlement supports.
- Work with clients to develop action plans and assist them to develop strategies to meet their needs.
- Provide supportive counseling, information, orientation, interpretation, translation, accompaniment to services and client mediation in the service areas identified through client’s case management appointments and drop-in emergency cases.
- Facilitate internal and external referrals and work collaboratively with partner delivery agencies and community support systems to meet client needs.
- Maintain regular contact and open communication with partner service delivery agencies to monitor, discuss and evaluate client cases.
- Educate and disseminate information to clients through group sessions, AHC fairs/events and workshops on Canadian life skills, social and emotional supports and about the Canadian society in general.
- Conduct scheduled meetings with clients to review action plans, track and document progress, evaluate outcomes, update plans according to individual requests and/or changes required in the supports and services provided, and maintain up-to-date client records.
- Administrative and other Organizational Responsibilities
- Strictly maintain client’s confidentiality, privacy rights and all other AHC’s service policies
- Develop, design and maintain a list of general supports for immigrants and refugees in Greater Edmonton
- Prepare monthly activity reports, client outreach and individual supports, and narrative reports to funders
- Complete online monthly statistical reports to funders and clients records of services accessed
- Maintain a high quality level of service for all clients at AHC
- Any other duties as assigned by supervisor(s)
- Outreach, Collaborations and Partnership Responsibilities
- Engage target communities through outreach activities/community initiatives aimed at identifying unique settlement needs for newcomers in those communities, and collectively work with local community leaders to implement strategies that address these needs.
- Work as part of AHC’s settlement staff team to provide coordinated services to target clients and their respective communities.
- Conduct community outreach and foster partnerships with mainstream agencies, community service providers, and ethno-cultural organizations to promote AHC services and facilitate community collaboration
- Attend inter-agency/networking meetings as required.
- Degree in Social Work, Social Sciences, Business Administration, Communication or related disciplines
- Strongly connected through working and/or engagement connections within South Asian communities
- Passion, experience, knowledge and skills in working with immigrants, in particular vulnerable clients
- At least 2 years’ experience in the areas of casework, counseling, community outreach, partnership development
- Excellent knowledge of community resources for immigrants/refugees
- Experience in planning, delivering and facilitating workshops and/or support groups
- Excellent report writing, administrative and Advanced Computer skills
- Proficient in verbal and written English and in multiple South Asian languages
- Excellent interpersonal, communication and organizational skills
- Strong assessment and problem-solving skills and conflict resolution skills
- Available to work after hours and/or on weekends as needed
Other Requirements: Successful candidates must obtain Criminal record and vulnerable sector checks. This position requires a valid driver’s license and regular access to a reliable vehicle.
APPLY TO: Recruitment Committee – By Email at: firstname.lastname@example.org SUBJECT: Settlement Practitioner. NO PHONE CALLS PLEASE. We thank all applicants for your interest in the position. Only candidates selected for an interview will be contacted.
The “New Immigrant and Refugee Youth Day Camp” program is a unique program offered to support Newcomer youths successful integration process into a new country and school. The Life Skills Coordinator will be responsible for implementing programs that develop immigrant youths capacity in the areas of academic success, employability readiness skills and leadership skills development.
Planning and implementation: Undertake overall coordination of the project including activity development, procedure development, identifying the best locations of each activities for the following three areas:
- Learning Table (Academic support)
- Employability readiness skills, Soft skills, Youth Entrepreneurship skills
- Leader in Youth.
Create curriculum for Employability readiness skills program & Leader in Youth:
- Facilitation of the group sessions
- Recruit the guest facilitators to deliver workshops
- Be responsible to make sure safe environment during the program
- Be responsible in planning and arranging for logistics of all activities
- Make purchases of supplies and materials for the activities
- Keeping track of project expenses and be responsible for material purchases
- Maintain files, records, and database of all participants engaged, attendance, and improvement reports
- Maintain confidentiality of the clients’ files and information
- Provide monthly and quarterly reports with required information in timely manner
- Establish partnerships and maintain collaborations.
- Network with other community agencies, schools and libraries to outreach and to create partnerships
- Outreach to businesses and other organizations to connect youth with volunteering and/or job shadowing opportunities
Supervision of staff and volunteers:
- Be responsible for the recruiting, supervision, training and development of a team of staff /volunteers involved in the delivery of the Youth Camp Life skills activities
Promotion and recruitment:
- Outreach to youth/parents/other stakeholders to promote the program activities
- Encourage eligible youth to participate in programs
- Develop promotional materials and manage distribution
- Develop and implement strategies for monitoring and evaluating the project
- Excellent written, verbal communication in English
- Bachelor’s degree in a related field
- Knowledge and experience working with youth a minimum of 2 years
- Experience/knowledge of issues facing immigrants and refugees
- Demonstrated leadership skills and the ability to motivate and inspire
- The ability to work independently and efficiently
- The ability to supervise adult and teen volunteers and interns
- The ability and desire to work with youth ages 14 to 24 in a variety of environments, including one on one, small group, and large group settings.
- A vehicle and valid driver’s license are required
- Weekends and evenings should be available
NOTE: Clear Criminal Record Check and Child Welfare Intervention Record Check required done within 6 months.
TO APPLY – submit cover letter and resume in confidence to: email@example.com SUBJECT: Life Skills Coordinator. No Phone Calls please. Short listed candidates will be contacted.